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info@rihlati.org
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Frequently asked questions
What is Rihlati?
Rihlati is a travel platform that helps you plan, book, and experience unforgettable journeys tailored to your preferences.
How does Rihlati work?
Simply browse our platform, select your destination, customize your itinerary, and book everything in one place.
Is Rihlati available worldwide?
Yes! We offer travel experiences in multiple destinations globally.
Do I need to create an account to book a trip?
While browsing is open to all, creating an account allows you to access exclusive deals, save itineraries, and manage bookings easily.
How do I know my booking is confirmed?
Once you complete your booking, you’ll receive a confirmation email with all the details.
What payment methods does Rihlati accept?
We accept credit/debit cards and other secure payment options.
10. Are there any hidden fees?
No, we believe in transparent pricing. The price you see is the price you pay.
Can I cancel or modify my booking?
Yes, cancellation and modification policies vary depending on the provider. Check your booking details for specific terms.
How long does it take to receive a refund?
Refund processing times depend on the provider and payment method used, typically ranging from 5 to 14 business days.
What happens if my trip is canceled due to unforeseen circumstances?
We work with our partners to offer refunds or reschedule your trip in case of emergencies or force majeure events.
Does Rihlati offer 24/7 customer support?
Yes, our support team is available 24/7 via chat and email assist you.
Can Rihlati help with visa applications?
While we don’t process visas, we provide guidance on visa requirements for different destinations.
What should I do if I have an issue during my trip?
Contact our customer support team immediately, and we’ll assist you in resolving any problems.