1. Information We Collect
1.1 Personal Information When you create an account, book a service, or contact us, we may collect personal information such as your name, email address, phone number, date of birth and payment details.
1.2 Usage Information We may collect information about your interactions with the Service, including the pages you view, the bookings you make, and other actions you take on the platform.
1.3 Device Information We may collect information about the device you use to access the Service, including your IP address, browser type, operating system, and mobile device information.
1.4 Location Information With your consent, we may collect precise location data to provide location-based services.

2. How We Use Your Information
2.1 To Provide and Improve the Service
To process your bookings and transactions.
To personalize your experience and tailor content to your interests.
To enhance the functionality and performance of the Service.
2.2 To Communicate with You
To send you updates, promotional materials, and other information related to your use of the Service.
To respond to your inquiries and provide customer support.
2.3 To Maintain Security
To protect against fraudulent or unauthorized activities.
To monitor and analyze usage and trends to improve the Service.
2.4 To Comply with Legal Obligations
To comply with applicable laws, regulations, and legal processes.
To enforce our Terms of Use and other agreements.

3. How We Share Your Information
3.1 With Service Providers We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
3.2 With Service Providers (Adventure Companies) We may share your information with service providers to facilitate your bookings and ensure a smooth experience.
3.3 For Legal Reasons We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
3.4 Business Transfers In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Your Rights and Choices
4.1 Access and Update You can access and update your personal information by logging into your account or contacting us directly.
4.2 Opt-Out You may opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.
4.3 Delete Account You may request to delete your account and personal information by contacting us. Please note that some information may be retained for legal or administrative purposes.
4.4 Location Data You can disable location services on your device to prevent the collection of location data.

5. Security of Your Information
5.1 We implement reasonable security measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention
6.1 We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Children’s Privacy
7.1 Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on the Service. Your continued use of the Service after such changes constitutes your acceptance of the revised Privacy Policy.

9. International Data Transfers
Your information may be transferred to, and processed in, countries other than your own. By using our Service, you consent to the transfer of information to countries outside your country of residence, including those with different data protection rules.

10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at Customersupport@rihlati.org